On 15 August 2019 the Government announced a programme so that owners of on-sold over-cap properties in Canterbury are able to apply for financial help to have their homes repaired. If you’ve bought a home in Canterbury before 14 August 2019 and discovered that it is damaged over the EQC cap, you may be eligible for an ex gratia payment to cover the cost of repair. The deadline for homeowners to apply for the ex gratia payment has been extended by two months. You now have until 14 October 2020 to register. After that time, the programme will not be available.
Find out if you qualify and how to apply?
Depending on when you purchased your property and how it was settled you may be able to receive an ex gratia payment equal to the agreed cost of repair. You may be eligible to receive the payment under the support package if you meet all of the following:
In order to determine your eligibility we ask that you supply the following documents within 60 days of registering your interest:
Once your eligibility has been confirmed you will be asked to provide expert reports detailing the earthquake related damage and outlining the appropriate repair strategy. A Settlement Specialist will be appointed to guide you through this process.
Where you have not identified any additional earthquake related damage, but have expressed your interest to ensure that you didn’t miss the application deadline, we ask that you tick the 'Registration only' box on the on-sold property register of interest form. If you tick this box, we will not progress your application until you contact us again. We will then provide you with a Settlement Specialist to guide you through the process of providing us with the relevant information.
You can claim for damage that is undercap at any time. Where repair costs exceed the EQC cap an application is required for the On-Solds Programme, and must be registered on or before 14 October 2020 to be considered for eligibility.
If you would like to register your interest for the ex gratia payment please use this on line On-sold application form.
Alternatively use our printable register of interest PDF form.
You can also call us on 0800 DAMAGE (326 243) or email email@example.com
If you have issues with your application progressing please email firstname.lastname@example.org
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